As before, most comments written in the reports during period 48 were very positive, both about the observing system and the support from the staff.
In general, there were very few comments, mostly referring to the weather or faults that were also reported through the fault data base. Some remarks were made about improving the guide to remote observing with FIES, which were implemented. Also, it was noted that it would be good to add some explicit instructions on the usage of the MOSCA auto-focus script (available as part of the instructions on the web) when executing the scripts. There was also a complaint about the rubbish bin not being emptied during the Christmas period. It was also noted that the quality of the food at the Residencia has deteriorate.